Terms of Service

1. Acceptance of Terms

By accessing and using Pryro enterprise services, you accept and agree to be bound by these Terms of Service and all applicable laws and regulations. These terms constitute a legally binding agreement between your organization and Pryro Inc.

2. Service Level Agreement

Pryro guarantees enterprise-grade service availability:

• • 99.99% uptime guarantee for Enterprise plans
• • 24/7 technical support and monitoring
• • Maximum 4-hour response time for critical issues
• • Scheduled maintenance with 7-day advance notice

3. Account Responsibilities

Organizations using Pryro services are responsible for:

• • Maintaining confidentiality of account credentials
• • All activities conducted under your account
• • Ensuring compliance with applicable laws
• • Timely payment of subscription fees

4. Data Ownership

Your organization retains full ownership of all data stored in Pryro. We implement enterprise-grade security measures and comply with SOC 2, ISO 27001, GDPR, and other global standards.